AI receptionist and answering service for small business
Give your business calls a next step.
Tuvoz for Small Business is an AI receptionist that answers inbound calls, schedules appointments and reminds customers before their appointments. Your existing AI agent helps with questions; Tuvoz calls you when it needs your decision.
Tuvoz for Small Business
$9.99/ month + usage
The announced offer includes a dedicated number, inbound answering and scheduling, and appointment reminders. Join for access when it opens.
A useful answer needs the right context.
Give the agent clear information, permitted actions and a person to ask. The next step should match what your team can deliver.
Capture the request
- Why the person is calling and how to reach them
- The service, location and time they need
- What your business has actually confirmed
Set the boundaries
- Your operating hours, service area and booking rules
- What the agent may confirm and what needs approval
- Who should handle a question when you are unavailable
When the call changes, ask for a decision.
A price exception, an unusual appointment or an unanswered policy question goes to your agent first. If the agent cannot answer, Tuvoz calls you.
How the conversation connects to your agent“I need an appointment next week, but my usual service may take longer this time.”
Check the service and duration before offering a time. A request becomes a confirmed appointment only when the authorized booking system accepts it.
Plan the workflow. Compare the options.
Build your call-handling playbook
Intake, booking rules, exceptions and the next step for your team.
Compare AI answering solutions
Pricing units, call quality tests and where each approach fits.
Start with a business like yours: plumbing or HVAC. Find the other industry playbooks in the small-business guide.
Questions before you forward calls
Is Tuvoz an AI answering service or a phone menu?
The voice agent has a conversation and works toward the caller's request. Your instructions and authorized tools determine what it can complete.
Can I connect my existing booking system?
Access depends on the tools and information you authorize for your agent. Confirm your particular system in a demonstration before relying on it; no named calendar or CRM integration is promised here.
Can I start with overflow or after-hours calls?
Overflow and after-hours answering are useful workflows to evaluate. Confirm forwarding, opening hours, escalation and the fallback for unavailable systems before changing your main business line.
Ready to evaluate your workflow? Join the Tuvoz for Small Business waitlist.